Shopping with us is simple.

1. Browse our product collections.
2. Select the item you'd like to purchase.
3. Choose your preferred size, colour, or variation (where applicable).
4. Add the item to your shopping cart.
5. Proceed to checkout.
6. Enter your delivery information.
7. Select your preferred payment method.
8. Confirm your order.

You'll receive an order confirmation email once your purchase has been successfully placed.

We offer secure and convenient payment options, including:

• Debit Cards

• Credit Cards

• Bank Transfer

• Paystack

• Flutterwave

• Other secure online payment gateways

All transactions are encrypted to ensure your payment information remains safe and protected.

Yes. We deliver to customers nationwide through reliable delivery partners.

Delivery times may vary depending on your location, product availability, and shipping option selected during checkout.

Once your order has been dispatched, you'll receive tracking information to monitor your delivery.

Estimated delivery times are:

Local Deliveries:
1–3 Business Days

Nationwide Deliveries:
3–7 Business Days

Remote Locations:
5–10 Business Days

Please note that delivery times may vary during holidays, promotional campaigns, or unforeseen logistics delays.

Absolutely.

Once your order has been processed and shipped, we'll send you a tracking number via email or SMS.

You can also contact our Customer Support Team if you need assistance tracking your order.

We want you to shop with confidence.

If you're not completely satisfied with your purchase, eligible items may be returned within the specified return period, provided they are:

• Unused

• In their original packaging

• In resalable condition

• Accompanied by proof of purchase

Once your returned item has been inspected and approved, your refund or exchange will be processed according to our Returns & Refund Policy.

We sincerely apologize if this happens.

Please contact our Customer Support Team within 48 hours of receiving your order.

To help us resolve the issue quickly, kindly provide:

• Your order number

• Photos of the damaged or incorrect item

• Photos of the product packaging

We'll investigate the issue and arrange a replacement, exchange, or refund where applicable.

Yes.

We work with:

• Interior Designers

• Hotels

• Restaurants

• Corporate Offices

• Event Planners

• Property Developers

• Retail Businesses

• Gift Companies

If you're interested in wholesale pricing or large-volume purchases, please contact our Sales Team for a customized quotation.

Absolutely.

Every product available at Signature Home Goods is carefully sourced from trusted manufacturers and suppliers who meet our quality standards.

Before adding products to our store, we carefully evaluate their quality, durability, functionality, and design to ensure they meet our customers' expectations.

Our Customer Care Team is available to assist you with any questions or concerns.

You can reach us through:

Email

support@signaturehomegoods.com

Phone

+234 XXX XXX XXXX

WhatsApp

+234 XXX XXX XXXX

Contact Form

Available on our Contact Us page.

We aim to respond to all enquiries within one business day.

No.

You can place an order as a guest without creating an account.

However, creating an account allows you to:

• Save your delivery addresses

• View your order history

• Track current orders

• Save your favourite products

• Enjoy faster checkout

• Receive exclusive promotions and member-only offers

Creating an account is free and only takes a few minutes.